What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Good quality
These back seat covers for Kia Sportage check all the boxes 👍 Easy to clean, look stylish, and they’ve added a lot of comfort to my rear seats. Friends have actually mistaken them for factory leather. There’s no slipping or sagging even after people sit in them for hours. Useful for Uber drivers or anyone giving frequent rides. Definitely recommend for people who want protection without sacrificing aesthetics
Can’t say enough good things about these back seat covers for Kia Sportage. They arrived quickly, and the packaging was solid. The look and feel are just right—sleek, without being too flashy. My teenage son frequently brings his soccer team along, and these covers have handled all the chaos beautifully. No stains, no shifting, just solid protection. Will be grabbing the front covers next!
Wasn’t sure what to expect, but these exceeded expectations 👏 The tailored fit is impressive and doesn't shift around like universal covers do. Love the extra layer of comfort they provide, especially on longer drives. Road trips feel more relaxed, and the interior stays fresh even with snacks and coffee spills. It’s like a mini upgrade every time I step into the back seat. Definitely adds value.
Great buy for anyone who wants to protect their Sportage from muddy gear or pets. Bonus points for how well they match the factory interior.
Couldn’t believe how much they upgraded the whole back seat.
Installation was mostly easy but took a bit of maneuvering to get everything smooth. Still, the end result looks impressive. These Kia Sportage seat covers have already survived two long road trips with snacks, drinks, and a messy toddler. The back pockets are super handy for storing toys and wipes. A slight downside—took a few days for the slight leather smell to go away. But once it settled, it was totally worth the effort.
We do a lot of camping, and these seat covers have been a lifesaver. Whether it's wet jackets or muddy hiking boots, they’ve kept the back seats looking spotless. They don't trap moisture, which is a big plus in humid weather. Also, the fit is snug, not baggy or loose like some cheaper options. The texture feels nice—not too slippery, not too stiff. Definitely worth the investment for anyone active outdoors.