What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Packing for a family picnic got way smoother once loaded gear into the Kia Telluride trunk organizer. Sandwich box, drinks, blanket and games all had their own slot. The magnetic lid kept things covered, though lid needed a firm press to seal completely. Clean lines elevate trunk’s look. Folding it up later was quick, though the divider took a moment to adjust. Still a sturdy, smart solution for weekend escapes.
Busy school mornings are less hectic with the trunk organizer for Kia Telluride keeping sports gear, lunch totes and library books organized. Everything is easy to access and unpack. No more digging into a pile of stuff when time’s tight. The fabric is easy to clean—just a quick wipe removes scuffs from cleats. Magnetic lid closes quietly. Folding it flat lets me store it upright between drives. 👍
This trunk organizer for Kia Telluride fits neatly and looks premium. Love the side pockets for storing small odds and ends. Keeps everything in one spot for quick grab-and-go.
Carpool runs and grocery hauls feel so much orderlier now that all the bags sit snug in that Kia Telluride trunk organizer. There’s plenty of room for bulky paper sacks and my reusable totes. No sliding or tipping even when braking suddenly. Built-in divider lets me separate snacks from cleaning gear. Lightweight yet strong, it moves with ease when I need to carry it inside. Nice touch that it folds flat for tucking under the seat.
Perfect size for organizing emergency roadside kit. Everything stays accessible without rolling around. Materials feel durable enough for years of use.
Keeps kids’ toys and snacks from turning into a backseat mess. Quick to set up and even quicker to collapse. Adds a neat look to the cargo space
Made my road trip packing MUCH easier!
Took a weekend fishing trip, and the trunk organizer for Kia Telluride was a lifesaver. Rods, cooler, tackle box and some boots sat neatly in place. Clean-up was a breeze as water drops just wiped right off the lining. Loved how it resisted shifting over gravel roads and potholes. Mesh pockets held small tools tight. Feels durable enough for many more outings.