Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Finally, a way to keep pet supplies from sliding all over the trunk! 100% recommended for dog owners driving a telluride
Feels like it was made for the Telluride, perfect size
During family picnics, this trunk organizer for kia keeps snacks, drinks, cutlery, blanket, bug spray, and frisbees all in clear view and easy reach! The divider’s placement flexibility helps tailor storage for bigger items. Lid snaps shut cleanly though larger items sometimes make it a tight fit. The leather exterior is soft and pleasant to touch! Plus it wipes clean well. Folding it flat when parking extra luggage is also handy. Reliable choice for anyone seeking a great car storage accessory!
Makes our beach trips stress-free—wet towels, sunscreens, hats, slippers, sunglasses and water bottles go right in!
Cargo stays organized during both daily errands and weekend outtings thanks to that clever divider! Everything from tool kits to snacks finds its own spot rather than rolling around. The eco-leather and oxford fabric feel durable and the folding makes it easy to stow away when not in use. Anti-slip backing keeps it steady even on the trunk floor. It fits nicely, and on top of all it's very convenient to carry from the car and back! Definitely a trunk organizer for Kia Telluride that worth the price.
Ideal for grocery runs after work! Nothing tips over and carrying is easy with two handles. Love from the 1st sight <3
Sturdy, functional, and so easy to carry back home to unload after trips!
Works well, though I expected a bigger size