We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Great product overall! The play tent is quite spacious, easily fitting my two toddlers inside. They've turned it into their little fortress for various games. I appreciate the child-safe materials and the breathable design, which is crucial for indoor play. My only gripe is that the play mat could be a bit thicker for more comfort on hardwood floors. Otherwise, it's a hit with the kids and a nice addition to our playroom.
Assembly was a breeze for this teepee tent, and it's the hit of the house!
Best purchase we've made for our kids! They spend hours playing inside, and the breathable cotton fabric means I don’t worry about them getting too hot. Very sturdy and well-made.
This teepee tent exceeded my expectations. It’s not only a play area but a cozy spot for naps too. My daughter loves it, and I’m happy with my purchase
We've had this teepee for a couple of months now, and it's a firm favorite with my kids. It's lightweight and easy to move, which is fantastic. They use it both indoors and out, depending on the weather. The material is high quality, and I appreciate the eco-friendly aspect. My only wish is for a wider variety of colors or patterns to choose from. Still, it's a wonderful, versatile teepee tent for kids.
my kids LOVE this teepee tent!!!
absolutely adore this baby tent! it's become my son's favorite spot for quiet time and reading. super easy to assemble and incredibly cozy
We recently purchased this lovely teepee tent for our three-year-old daughter, and it has been a fantastic addition to our home. Our daughter has spent countless hours playing, reading, and napping in her little nook. What impresses me the most is the quality of the materials - the fabric feels soft, and the wooden frame is sturdy. The side windows and curtains add so much charm! It's a perfect play area that she adores. Highly recommend!