Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Traveling with kids has never been easier! This travel tray is a perfect solution to keep them entertained and mess-free. It's versatile, functional, and well-designed for comfort - exactly what every parent needs!
As far as multipurpose entertainment gears go, this is the best I've come across! Whether we're going on short drives around town or cross-country road trips, it's made traveling so much more enjoyable (and tidy)!
Perfect for long car rides, keeps the kids entertained and mess-free!
Best thing I’ve bought for my kids for our travels . They loved these travel tables. I bought a bunch of stuff they like and filled the pockets. Kept them busy for hours. Plus they could eat on them with no mess in the back seat. I’m buying another set for my truck. Also I like that they clip around tour child so it doesn’t fall, I Definitely recommend.
We bought this for an 8 hour drive with a two year old because he gets bored with the entertainment center so we packed books, crayons, play cars and animals, and snacks! This tray kept him occupied the entire ride! Definitely recommend!
Used this for my Grandson on our long trip, it worked wonderfully. He played with his toys without losing them, he ate without food falling in the floor. Perfect!
The ergonomic design of this lap tray is top-notch. It's very comfortable to use even on bumpy roads.
The best part of this lap tray is its user-friendly design which fits comfortably on my kid’s lap without causing any discomfort or strain. Plus, it comes in handy to keep them entertained throughout the journey – truly a win-win situation!