What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
This camping lamp was a present for my grandfather who loves being in his shed. He was amazed how easy it was to use. He is very happy with it, especially with the magnetic mount. It's his new favorite tool!
This camping lamp is a solid choice for sure. The power bank function works great! My only suggestion is to make the casing a little more robust; it feels a bit plasticky. Otherwise it's awesome!
This little green lamp was a present for my grandfather who loves being in his shed. He was amazed how easy it was to use. He is very happy with it, especially with the magnetic mount. It's his new favorite tool!
Shared this lamp with a group of my friends who went on a camping trip recently. They couldn't stop raving about it! The magnetic mount was super helpful around the campsite, and the different light modes made the evenings so cozy. They said it was a game changer for their trips and I'm happy I could help!
Honestly, this little light is amazing. I love that I can stick it anywhere with the magnet! The different light modes are fun, too. Very happy customer here!
What a neat gadget! I like the different colors on this light; it makes everything more interesting. Plus, the battery life is incredible. What's not to love?
This light was a little something for my cousin who does a lot of overnight fishing trips and he is so thankful for it. He uses it as a tent lamp and he is very happy that it can also charge his phone. It's a win win. This light is perfect! 😄
I was looking for a versatile light, and this hit the mark! The magnetic mount makes it so easy to use in different situations. The fact that it’s waterproof is also great.