What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Works great for someone like me who eats in the car often. Wipes clean in seconds and still looks brand new after a couple of months.
They’re nice, no doubt,sleek and well-constructed. My only issue is they seemed a bit tight around the seat edges during the initial install. After a few days, everything settled in, and now they fit like a glove. Adds great visual appeal and protects from coffee spills (ask me how I know). Still happy with the purchase, especially for a daily-use car.
fit my Mazda CX-50 perfectly and gives the interior a cleaner, prettier look!! the stitching is neat and the seats feel cushioned without being bulky
quick shipping and installation of the full set took me about 20 minutes. would be nice to have more patterns or colors but quality is on point !!
Travel a lot for work and spend hours in the car – these make long drives far more bearable. Way more comfortable than stock fabric.
The look and eco leather texture are great, but installation took longer than I thought. It’s not impossible, just a bit fiddly if you’re doing it solo. Once in place, though, the front seat covers for Mazda stay snug and give a very polished feel. Adds some much-needed style to my older Mazda3. Would definitely recommend them if you’re patient during setup.
Fine quality
Took a road trip up the coast last month and these Mazda seat covers really came through! Eight hours in the driver’s seat and still comfy as ever. The cushioning is just right—not too thick, not too thin. Plus, no weird smells like some leather alternatives have. Adds a touch of class without breaking the bank 💯.