What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Could use more pockets
Never thought seat covers could feel this customized. These wrap around the seats like they were made specifically for the Mini. Materials feel tough but not stiff, and after a couple weeks, they’ve molded in even better. My kids often ride up front, so I needed something easy to clean and resistant to spills—this ticks every box. Plus, no annoying sliding around when getting in and out.
little snug during install but worth it
Upgraded from some generic covers to these, and wow, total game changer. The difference in fit alone makes them worth it. You can feel the quality right away—stitched edges, smooth backing, and the padded feel on long drives is awesome. Driving in the rain or cold weather now feels just a bit cozier. Would definitely recommend to anyone looking to refresh their Mini's front seats.
Nice product overall. Could be a bit more stretchy, but it's leather and still its a great fit and solid material
Good quality, but wish shipping was faster.
These front seat covers for Mini Cooper look great and do their job well. Fitment is nearly perfect just a slight gap on the edge of the seat bottom but nothing major. They’ve made cleaning up spills much easier, coffee mishap last week wiped right off. I wish they had more color options to match some custom interiors though.Great value for what you get!
These seat covers look good and feel decent. They fit pretty well but required a bit of adjusting to get everything lined up just right. Still, they don’t bunch up or slide which is a huge plus. I drive a manual, so moving around a lot, and these stay put. Only reason for the four stars is that I found a small crease in one of the back panels after unpacking.