What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I was impressed with the quality of this screwdriver for the price. It feels sturdy and well-made, not like some cheap plastic tools.
Ordered this for my son who's away at college. He's always been a bit clumsy and breaks things easily, so I figured this would be handy for him to have. He's already used it to fix his glasses and tighten a loose screw on his desk chair!
My friend is a jewelry maker, and I thought this mini screwdriver would be perfect for her. She was so excited when she opened it! She said it's ideal for working with the tiny screws and clasps on her jewelry pieces.
I was skeptical at first, but this thing is actually pretty powerful for its size. I used it to assemble some furniture, and it had no problem driving in the screws.
Overall, this is a good product, but Owleys could improve the ergonomics. The grip could be a bit more comfortable for extended use.
The Owleys Mini Electric Screwdriver is perfect for small projects. I used it to fix a loose hinge on a jewelry box, and it worked like a charm.
I bought this for my wife, who's not very handy, and she loves it! It's so easy to use, even for someone who's never used an electric screwdriver before.
This is a useful tool, but the LED light is a bit dim. It's helpful in some situations, but it could be brighter for working in really dark spaces.