Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Absolutely love this picnic blanket! It's perfect for all our outdoor adventures, from the park to the beach. The material is thick and comfy, and the waterproof underside is a lifesaver on wet grass. It's super easy to transport with the carrying strap, and its design is so stylish with its beige color and brown leather belt. It's been a great addition to our outdoor gear and fits nicely in the car without taking up too much space. Definitely recommended!
This picnic blanket has been pretty handy for outdoor activities. The strap makes it easy to carry and I like how it doesn't take up much space when rolled up. The beige color is nice, but it does show dirt easily. Overall, a good choice for picnics and beach days.
Great size and looks really cute, especially with the strap. Used it many times this summer for picnics. Can also work as a regular blanket in hot weather
the blanket is portable, folds up neatly, and is spacious enough for a small group.But for me,it's a bit thin. It's fine for a summer picnic or beach day, but in colder weather, it doesn't provide much warmth. If you're looking for a basic picnic blanket, this will do the trick.
This blanket has been a great addition to our family picnics and camping trips. It's durable and the material is easy to clean and dries quickly, which is a big plus for us as we have young children. What I love the most about this blanket is its size. It's big enough to comfortably fit our family of five, yet compact enough when folded to not take up too much space in our travel bag. We've even used it as a makeshift tent for the kids on a sunny day at the beach! Highly recommend this blanket to any outdoor enthusiasts.
We bought this picnic blanket for a weekend camping trip with friends and we were pleasantly surprised with its quality! The material is soft and comfortable, and all the dirt and sand were easy to shake off. Plus, it's handy to fold up and carry with a belt! So I would definitely recommend this blanket to anyone looking for one!
the blanket is ok but not outstanding. it gets the job done and is a nice size for a small group and the waterproof backing is a nice feature, but it did seem to gather dirt and debris easily, making it a bit difficult to clean
I absolutely love this blanket! It's the perfect size for my family of four and is very easy to pack up and take with us on our outdoor trips. The design is also very cute