What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
We use it with a car seat. Everything's great. The padding makes the seat feel more cushioned and comfy. After a month of use, there’s no sliding or creasing, and the hardware feels durable. Juice spills wiped up effortlessly before they could soak in. It’s surprisingly lightweight too. Any parent who uses their car daily will appreciate the protection!!!
very good protection for messy kids and random spills
exactly what my new Porsche needed !!
Really appreciated how this protector stayed flat with no bunching during road trips. Drinks, dirt, and crumbs didn’t soak in at all. Makes the interior feel cared for.
Biking gear and gym bags used to scuff the rear seat, but not anymore with this Porsche car seat protector in place. The padding keeps sharp edges from digging in. Even after tossing in damp clothes, there’s no lingering smell. The fit hugs the seat nicely and doesn’t look bulky or cheap. It’s a practical upgrade for anyone who carries equipment often. High-quality and dependable.
Installed it before camping and it kept moisture and gear from damaging the seats. The padding helps prevent indentations from heavier items. Solid pick for active lifestyles.
The Porsche car seat protector made family travel easier from the first day we used it. Mud, snack crumbs, and spilled drinks stayed on the surface instead of sinking into the leather below. The grippy base kept our booster seat steady, even on winding roads. A quick wipe with a damp cloth was all it took to make it look fresh again. The eco-leather paneling looks classy and blends with the interior nicely. This Porsche seat protector is a great match for parents who want clean seats without stress.
After a week of driving with coffee cups and snack bags, the protector still looks spotless. Nothing slid around thanks to the textured backing. Definitely worth it for busy owners