Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
I gave this camp stove a test run before our camping trip, and I’m really impressed so far. It’s super easy to operate, compact, and versatile—you can use the griddle or cook with two pots at once. I made a pasta salad, and the entire process, from lighting the stove to serving the dish, took under 15 minutes! It’s efficient, convenient, and perfect for outdoor cooking. I’m looking forward to bringing it on our next adventure!
This compact stove performs amazingly well! It’s completely secure with no gas leaks at all. Lightweight and easy to carry, it’s an excellent choice for portability. Absolutely a great value for the price!
I can’t believe I ever managed without this stove! It’s incredibly compact and simple to use, making it a breeze to take anywhere. My other stove from a different brand has this awkward, rigid gas arm that’s impossible to unscrew, and its bulky design makes it hard to store. This one, however, is wonderfully lightweight and compact, and it even includes a griddle, which is a fantastic bonus. Whether you’re camping, hiking, or heading to the park, it’s the perfect portable option. It folds up neatly and secures shut for easy transport. The gas arm is flexible and screws in effortlessly, solving a problem I’ve had with other models. Honestly, it’s an amazing deal for the price and checks every box for convenience and quality!
spent a week at a camping festival and this stove was amazing for boiling water, warming up burritos, and making breakfast. it’s super easy to use, and i love having the double burner option with the griddle. it made cooking so much more convenient and efficient!
This camp stove is fantastic! Its compact size makes it incredibly easy to pack and store, whether I’m heading out for a camping trip or need it for work on-site. For a double burner, it’s impressively small but delivers outstanding performance. It heats up quickly and boils water in no time. Cleaning up after use is a breeze, and packing it away is just as simple. This has become my go-to stove for any outdoor cooking—couldn’t ask for a better one! 👍👍
Nice little stove! It's fantastic for all kinds of activities, from camping and tailgating to tabletop cooking during a BBQ. After a chilly hike in 45°F weather, it reheated cold pasta surprisingly quickly. The flexible gas hose is a standout feature—it’s super convenient and makes positioning easy. Plus, the option to use an adapter for propane adds great versatility. Out of all the stoves I own, this one has quickly become my favorite thanks to its compact size and user-friendly design. It’s a reliable and practical choice for any outdoor or on-the-go cooking needs.
Works flawlessly every time.compact, powerful, and super easy to use
This stove has become an essential part of our camping setup. The two burners make meal prep quick and efficient, and the griddle opens up even more cooking options. The fuel efficiency is impressive; we only needed one tank for a long weekend trip. It’s easy to transport and doesn’t take up much space, yet it feels robust enough to handle frequent use. The flame control is precise, which is great for simmering stews or boiling water rapidly. It’s an excellent choice for outdoor cooking enthusiasts.