What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Absolutely delighted with this portable gas stove! It's lightweight and super easy to set up, making it ideal for our weekend getaways. The stove heats up quickly and the flame control allows for precise cooking, whether I'm making coffee or frying eggs. It's also easy to clean, which is a huge plus after a long day outdoors. A must-have for any outdoor enthusiast!
the compact size and simplicity of this stove make it perfect for our small RV-it occupies minimal space yet offers substantial cooking capability. it performs excellently whether I'm boiling pasta or grilling a small steak
After unboxing and testing the stove, I'm convinced it will be a great addition. It's well-constructed and has an easy-to-use ignition switch. I anticipate many years of reliable use from this stove.
Love this portable stove! It's sturdy, heats up fast, and fits perfectly in our camping setup. Great value for its price.
I've used this stove on two camping trips, and it has performed admirably, providing ample heat. When I tried cooking eggs on high heat with a medium/lightweight pan, it got hot in about a minute. I tend to avoid using high settings for anything other than boiling water for coffee, but I'm impressed
Compact and efficient, this double gas stove is perfect for outdoor cooking. Easy to store and use, it's a reliable addition to our camping gear.
After browsing various websites for a portable camp stove, I finally discovered this one. It meets all my camping needs splendidly. Primarily a car camper, I needed a stove compact enough to fit alongside my other equipment yet sturdy enough to support two pans side by side. Its portability is a plus, allowing me to set it up on picnic tables or even the tailgate of my car. I've also found it handy for outdoor cooking at home, keeping strong scents out of the indoor kitchen. Thanks
This stove is truly a steal for its price!!! Works perfectly and also so compact and cute !