Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Absolutely love this handheld car vacuum! It’s surprisingly powerful for its size, with the higher power setting making quick work of beach sand and food crumbs. The brush attachment is perfect for upholstery, and switching nozzles is a breeze. The battery life is just right for my needs, allowing me to clean the car and living room thoroughly. Plus, it's lightweight and easy to handle, which is great for longer cleaning sessions.
This mini car vacuum is a lifesaver! The high suction mode gets all the dirt out of my car mats and seats in no time.
Lightweight and powerful,this portable vacuum makes cleaning effortless.The sofa brush attachment is especially useful for pet owners.
Pretty good at zapping up crumbs and dirt from the car seats
This portable vacuum is a game-changer for keeping both my car and small apartment tidy. The high-power mode does an amazing job picking up everything, even embedded pet hair from car seats and carpets. It's very light, making it easy to carry around, and the charging dock is a neat feature, keeping everything compact and ready to use. Also, emptying it is so easy with just one click! Definitely recommend for anyone looking for power and convenience in their cleaning tools.
Never going back to a regular vacuum - this one's a total game-changer!
Great for quick pickups around the house and car. The dual power mode handles larger debris easily, though I wish the battery lasted longer.
I've been using this wireless car vacuum for a few weeks now, and it's quite impressive. The two power modes are perfect for handling light dust or heavier items like sand and crumbs. It's super light, making it easy to use around both the car and house. The charging dock is a practical addition that keeps it neatly stored away. I wish the battery lasted a bit longer, though; 35 minutes can feel short when you're doing a thorough clean. Overall, a solid choice for quick clean-ups ✨