What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I was a bit worried about the installation process, but it was surprisingly easy. The Owleys camera came with clear instructions, and I had it up and running in no time. Now, I can't imagine driving without it! It's become an indispensable part of our car journeys.
This camera was a lifesaver on our recent road trip. My toddler was entertained by watching himself on the screen, and I was able to keep an eye on him without having to constantly turn around. It made the long drive much more enjoyable for everyone.
My neighbor was constantly complaining about how difficult it was to see her baby in the rear-facing car seat. I suggested this Owleys camera, and she's been thanking me ever since! She says it's made a world of difference.
Honestly, I was skeptical about how useful this would be, but it's turned out to be a fantastic purchase. My daughter loves watching herself on the screen and I love the peace of mind it gives me while driving.
Saw this camera recommended in a parenting group online, and decided to give it a try. I'm so glad I did! It's a fantastic product and has made driving with my little one so much easier. I even caught him taking a nap on camera the other day - it was adorable!
I love that the camera comes with everything you need for installation. No need to buy any extra accessories.
I appreciate the wide-angle lens, but the image can be slightly distorted at the edges. It's not a major issue, but it's noticeable.
This camera is a great value for the price. It's much more affordable than other baby car cameras on the market.