Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
My in-laws bought this camera for our baby shower, and it's become an essential item in our car. We use it every time we drive, and it's given us so much peace of mind. The night vision is particularly impressive.
The picture quality is crystal clear! It's like having a live video feed of my baby in the backseat.
I love that the screen automatically turns on when I start the car. It's one less thing I have to worry about.
I appreciate that the camera is relatively small and discreet. It doesn't obstruct my view at all.
This camera has made driving with my twins so much easier. I can see them both clearly on the screen.
The night vision is fantastic! I can see my baby clearly even in complete darkness.
This camera is so much better than using a mirror! I can actually see my baby's face and expressions now.
Heard great things about this camera from a friend, so decided to get one for my nephew. His parents are thrilled with it! They say it's made road trips so much more relaxing.
I love that I can easily check on my little one without turning around, but the suction cup mount isn't the strongest. It's fallen off the windshield a few times.
Sent this car camera to my sister who just had her first baby. She's been raving about how much easier it makes driving with a newborn! Apparently, her little one loves looking at the camera too! 😊
Worth every penny! I can now drive with confidence knowing I can always see my precious cargo. 😊
This camera is a great value for the price, but the instructions could be more detailed. I had a bit of trouble figuring out how to install it initially.
I'm pleased with the Owleys baby car camera, but the screen is a bit prone to glare in direct sunlight. It can be difficult to see the image sometimes.
The camera is easy to install and use, but the buttons on the monitor are a bit small and fiddly. It can be difficult to press them while driving.
This camera has been a godsend for my anxious mama heart. I feel so much better being able to see my baby at all times.
This camera is a game-changer for road trips. I can finally see what my kiddos are up to in the back without having to constantly crane my neck.
Overall, I'm happy with this camera. It gives me a good view of my baby and the night vision is decent. However, the screen could be a bit bigger and brighter.
The Owleys baby car camera is a fantastic product. I'm so happy with my purchase!
The screen is bright and easy to see, even in direct sunlight. I appreciate that it doesn't take up too much space on my dashboard either.
This Owleys camera was a baby shower gift for my best friend, and she says it's a lifesaver. She can keep an eye on her twins in the backseat without having to constantly turn around, which makes her feel much safer on the road.