What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Looks good overall, just wish the middle crease sat flatter.
From daily commutes to camping adventures, these have handled everything. They stay firmly in place and don't interfere with the seat belt attachment or comfort. Dog hair doesn’t stick to them either, which is a small miracle. Adds comfort without being bulky! My Rivian looks even better now❤️
These seat covers for Rivian survived a full ski season and still look brand new. No signs of wear, even with heavy use.
good protection, though the covers could be a bit easier to secure... still a solid choice for keeping things clean in the back
Took a chance on these for my Rivian R1T and have zero regrets. The black color and leather texture blend right in with the factory interior. No issues during installation, and the panels don’t interfere with folding the seats down. They make cleaning up after my kids and dog so much easier. Feels like a premium upgrade without altering the look too much. Highly recommend to any Rivian driver
Installed these seat covers for Rivian a few weeks ago, and they’ve already survived coffee spills, beach sand, and a drooling Labrador. The eco-leather wipes clean in seconds, no residue left behind. Surprisingly, they also seem to stay cooler than the stock seats when parked in the sun. My partner didn’t even realize they were covers — that’s how seamless the fit is. Super happy with the purchase so far!
After hauling lumber and tools for a week, the back seat still looks spotless. These Rivian seat covers are more than just good looks — they actually work. What impressed me most was how securely they stay in place. Even during sharp turns or bumpy rides, there’s no bunching or movement. The craftsmanship shows in the stitching and cutouts. Love the peace of mind they bring on workdays.
Exactly what was needed for weekend hikes with my friends. They fit perfectly and make cleanup simple.