What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
If you’re looking for a great seat back organizer for kids with a tablet holder, this is what you want. A must-have!
I love my Owley's seat back organizer for car! The pockets provide plenty of storage space and the design fits my car interior perfectly.
Deep pockets, although they seemed a bit tight. Nice that you can use your phone or tablet right in the organizer. Overall, everything looks good.
This seat back organizer for car solved our tablet problem in the car! Our son constantly stained it with juice or baby puree. Now we turn on cartoons and put it in a transparent pocket, where it stays clean. Owleys, you are amazing!!
I ordered this for summer road trips with my kids. My twins have their seats organized to their liking, with items within reach. The pockets are thick and durable. The tablet pocket works great and still allows touch screen use. The pockets fit big water bottles. It's a great feature for backup masks, cell phone chargers, ear buds, etc. For anyone who road trips, this is a great item. The straps are thick, and the snaps are strong. The system looks like it will last a century.
This thing saved my nerves. My daughter is 6 and messy. Before, during trips, I went crazy: she threw toys, stained the tablet with dirty hands, and asked for drinks. With this organizer, I finally breathed a sigh of relief! All her toys, drinks, and snacks are right in front of her. The tablet stays clean in a special pocket. Highly recommend!
Our daughter is happy 🙂 This seat organizer became her personal space during commutes. While she's happy, I’m happy too. For the first time in years, I know what a quiet trip is.
Such a beautiful product!! Can’t wait to use it in my car! 5 stars!!!
Got two for my Pacifica, fit perfectly. Convenient pockets for storing kids' things, and the car upholstery stays clean. Thanks a lot!
Loving my car organizer!! It’s perfect for keeping all my daughter's stuff in one place and for protecting the back of the seat. Lovely color that matches perfectly with our car interior. Thank you so much!