What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
These Subaru Crosstrek seat covers made my back row look like brand new 👍 Friends actually thought I got reupholstery lol. They’ve made a noticeable difference in how clean the interior stays, especially when driving with my Labs. The stitching is neat, the fit is snug, and nothing shifts when passengers move around. Also love the design, very sleek and minimal. Worth every penny for the cleaner, classier cabin feel !
Nice material and looks sharp, but since this is my first experience with seat covers it took me a bit of effort to line everything up. But the finished look is outstanding. Definitely worth it for the clean look these covers add!
Decent fit but one cover needed extra struggle when attaching
Fits nicely though I had to adjust the corners a few times to get it right.... Still, way better than cheap seat covers I’ve tried before,
Great solution for taxi drivers. The fit is sleek and doesn't interfere with seat folding. Beautiful color.
Such a clean, smooth fit. The covers look fantastic.
Needed something to protect the back seats from fishing gear and post-hike mess, and these covers are doing the job. The material has a premium feel, but it's clearly designed to handle real-life use. Took the Crosstrek through a rainy forest trail and everything wiped clean with just a damp cloth. It also adds a bit of insulation and comfort for passengers on long drives. The fit is tight and looks almost custom-built.
Went for these after getting the front covers and wanted the back seats to match,so glad we did. These seat covers for Subaru Crosstrek are a game-changer if you’ve got an active lifestyle. We often load in hiking gear, backpacks, and sometimes even wet towels, and nothing stains or sticks. The way they contour to the seat shape is surprisingly precise. Adds protection without looking bulky. 😍