Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
These are great quality for the price! As someone who works in the technology industry, it is important for my equipment to work well, look good, and be up to date. Even though the price point is low, these are the same quality as those costing hundreds more. Fit and sound quality are perfect. Another thing I like is the quality of the packaging - the box they come in makes them appear much more expensive than they really are, and make them an ideal gift. A 10 out of 10.
The seat gap organizer works great for what it's meant for!
It has a nice little cup holder space as well as space for anything else you might want to put there like a phone, keys etc! While this space is meant to catch anything that might fall out of your pockets, it can also just be more space to put things there while on a road trip or a long journey! Personally, I always run out of cup holder space whenever I'm going somewhere with other people, so having two more cup holder spaces helps a lot.
This product is a wonderful addition to my car. In my back seat there are no organizational pockets or cup holders. So this is a great addition for my kid to use while they are in the vehicle. The structure of the product itself is solid it has already been tested and upholds its integrity against the onslaught of children. Has just enough space to help organize and contain masses that could otherwise spread across the back seat
This is a great solution if you ever find yourself not having enough space to place items. However, make sure you look at your front seats and make sure your emergency brake isn’t on the side you would want the car gap to fit. If you have an emergency brake right next to your seat it won’t fit correctly. Overall, it’s a great product especially the bag hooks I use it to hang my umbrella and my purse.
I have a smaller SUV and when we travel, it seems like we are always out of space for extra beverages and a place for phones. This has solved both of these issues. It's so nice to have a specific place for my phone. It's a great place for pens, notes, etc. Love that you can remove it if necessary or even move it from vehicle to vehicle. Definitely recommend.
I am a real estate broker and have people in and out of my car constantly - even during COVID-19. This has prevented either me or my passenger from dropping our phones, pens, keys, paper clips and other items between the seats. It's sturdy, doesn't affect the ease of seatbelt use or the power seats that automatically retreat for east of entry/exit the vehicle. The black with red stitching gets great complements given the match to my Porsche interior - also black with red stitching. Extra places to put business cards, facemasks, sunglasses - especially for passengers who might spend the day with you looking at property and they bring a lot of stuff with them. Great product.
This cup holder extension is perfect for that extra space you need. I was afraid it would push up hard on my leg and distract me... but it doesn’t! Works great! Fits my coffee mug and bottled waters. Holds my pens AND the extra clips work great over the headrest post to hold my COVID-19 masks ! Great product.
Im an Uber driver so i need space to keep my stuff in my car and this product worked wonderfully for me, it fits my vape(big one), juice and wallet even has space left for hand sanitizer. The quality is good its made of some kind of leather. What i love most about it though is the inside that u put between the seats has a soft rubber on it so it basically wont mess your seats up. I was worried about that before ordering because i live in a very hot climate but they thought about it and made an excellent product