What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
After my car was stolen, I purchased this steering wheel lock to prevent another theft. It's well-made and gives me peace of mind, knowing my car is much less likely to be taken again.
Fantastic lock, so easy to use!
The product is very stable, gentle on the steering wheel and easy to use.
It's essentially just a deterrent, but that's exactly what it's meant to be! This device is incredibly sturdy and robust, not at all light or flimsy. It's also super easy to attach and remove in just a second. The keys function flawlessly, and I really appreciate that the four edges connecting to the steering wheel are round and rubbery, ensuring they won't scratch your steering wheel like some other products do. Very well designed!
I am thoroughly impressed with the quality of this device. Constructed from reinforced steel, it feels incredibly solid and durable. The PVC coating on the part that touches the leather-wrapped steering wheel is soft and seems unlikely to leave any marks. Its bright yellow color makes it highly visible, serving as an effective deterrent. The keys are of the Fischet type, known for their resistance to tampering. With this Tevlaphee device on the steering wheel of my Kia Telluride, I feel significantly safer. It was very easy to operate, has a substantial heft, and I would highly recommend it.
This fits perfectly on my Honda steering wheel and works like a charm. The bright color and solid build are fantastic. Excellent quality. Installation and use are a breeze.
The quality of this product is quite impressive, and it's relatively easy to use. My only gripe is that the notches designed to lock it in place cause it to be a bit loose on my steering wheel. While it's secure enough that no one can remove it, I do wish it fit more snugly.
Absolutely love this steering wheel lock! It's so easy to use and fits my car perfectly. The high-visibility color is a fantastic deterrent, and the steel construction feels very secure. I appreciate the peace of mind it gives me, knowing my car is protected. Highly recommend it!