What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I'm very impressed with this steering wheel lock. It fits my sedan perfectly and is very straightforward to use. The construction is solid, and the lock feels very secure. I also love that it's adjustable, so I can use it on different vehicles. Thank you
my new steering wheel lock is incredibly easy to use and provides great peace of mind. bright and solidly built!
This car wheel lock is a must-have for anyone concerned about car theft. It's incredibly easy to install and remove, and the quality is top-notch. The protective coating ensures my steering wheel remains scratch-free. A great investment! 🔥
Very easy to use and fits a wide range of vehicles. I feel much safer with this in place.
Fits my sedan perfectly and is a breeze to install. Definitely a worthwhile investment for car security.
Locking it is definitely straightforward. After removing it, you need to lock it to retrieve the key. So, when you reapply it, it's already in the locked position; just telescope it out to fit the steering wheel. Then, unlock and collapse it to remove. It sounds more complicated than it actually is.
Installing it was a bit tricky on my 2015 Honda. First, it doesn't fit perfectly straight, although it securely hooks onto the steering wheel. Additionally, if the steering wheel isn't centered, the lock can pull it into the steering wheel lock position. Releasing it requires quite a bit of jiggling, so be cautious.
Lastly, it's quite heavy, so removing it and stowing it away to drive takes some effort. While wheel locks only deter thieves, I feel confident that this makes my car unapproachable enough that a thief will likely move on to an easier target.
Great product for added security. It's sturdy and straightforward to use. The protective coating is a nice touch, ensuring my steering wheel doesn't get scratched. Would definitely buy again.
I'm quite happy with this car wheel lock. It fits well on my steering wheel and is simple to lock and unlock. The bright color is a great theft deterrent. My only complaint is that it can be a bit cumbersome to store when not in use. Still, a great product for securing your vehicle!!!