What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Nice fit, but I'd like more headrest padding
Lunch spills and coffee stains used to be a worry, but these front seat covers for Subaru Ascent make cleanup almost fun. The faux-leather looks and feels upscale, yet surprisingly tough when kids in sports gear hop in. Installation was surprisingly easy—no tugging or wrestling required to get a tight fit. They’ve held up through weeks of school traffic and errands without shifting or sagging. Sun exposure hasn’t faded or dried them out, either. Love the upkeep convenience on busy days ❤️.
These Subaru Ascent seat covers for the front row totally transformed the cabin vibe. The custom fit feels like they belong there, not just a quick throw-on solution. Road-trip families will love how easy clean-up is after snacks or pet fur. Heated seat function still works flawlessly, so no compromises on creature comforts. Installation was quick—snug straps and tight seams hold everything in place during sharp turns. A great way to protect leather or cloth seats without sacrificing style or function.
the fit is really snug! cleaning up after a day at the dog park is quick, and they feel fresh after months of use
Perfect for protecting from post-gym sweat and gear 💪
Just came back from a long haul drive and found the driver’s seat kept its plush feel, thanks to these Subaru Ascent seat covers in the front. No slipping around or sliding against the backrest despite heavy use. Spill protection is next level—nothing clings to the surface, and cleaning is a quick wipe with a damp cloth. It's wonderful not to worry about wear when weekday errands pile up. Seat belt accessibility remains smooth, and side airbags appear unobstructed. A stylish, practical layer of defense for daily life and travel wanderlust.
Adds a polished look to the cabin while shielding the seats from messes! Doesn’t feel sticky or cold no matter the season
Daily school runs plus weekend hikes = seats used, abused, but still looking good thanks to these front seat covers for Subaru Ascent. Slightly matte finish hides scuffs, and the material seems stain-resistant. Setup went smooth; snaps and straps secure everything even under windshield glare or hot days. No weird creases or lumps forming over time, which means less fiddling later. Airbags still feel like they’d deploy cleanly, and seat belts slip through easily. Practical, clean, and confidence-inspiring protection.