What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
One short person (me) can set it up in just a few minutes. The zippers and materials are good quality.
We had a good experience with this Owleys tent. It's spacious and comfortable. However, I wish it had more ventilation options. It got a bit stuffy inside on warmer nights. Adding some extra vents or mesh panels would improve airflow.
I've had both cheap and expensive tents over the years, but this car tent is my favorite. It offers plenty of airflow, a small awning to keep rain out, and it's roomy. No leaks anywhere, even where attached to the car. It poured all day, and my gear stayed dry. Highly recommend it.
Easy to set up. We struggled a bit with the center pole reaching its end position. There's plenty of room for a table, porta-potty, and clothes. We bought magnets to secure the closure more effectively over the top elastic.
No limits to where you can go with this one!!!
I love car camping! I wanted a bit of privacy, so this suv tent attachment was a perfect addition. After reading some reviews, I was concerned about setting it up as a solo female camper, but it was fairly straightforward. Setting it up and attaching it to the back of the car worked out well. We set off on our adventure, using it as a tent on its own, then attached it to the car when we returned. Looking forward to many more camping trips with it!
I love the concept of this SUV tent! It's so convenient. However, the lack of a built-in awning is a bit disappointing. Having an awning would provide some extra shade and rain protection. It would be a great addition to future models.
It's a great, versatile tent. You can technically use it without attaching it to a car as a standalone, so it's like getting two tents in one. The material quality seems appropriate, and nothing feels cheap. It has interior pockets, and each door can be fully open or closed with bug netting. It's worth noting that you can separate the car and tent with mosquito netting, which is very convenient. The size is perfect for hanging out with 2-3 people inside, maybe 3 chairs and a small table. For sleeping, it comfortably accommodates 3 people, maybe 4 if they're smaller or children. I would definitely recommend it to friends and family
Overall, I'm happy with this purchase. The tent is spacious and easy to use. My only gripe is that the color (grey) shows dirt and stains easily. Perhaps offering it in a darker color option would be more practical for camping.
The tent itself is spacious, and we appreciated the doors and screened windows. It's a good value for the money, and we plan to use it again!
We had a great time camping with this tent, and it held up well in windy conditions. However, the carrying bag could be improved. It's a bit too small, making it a struggle to pack the tent back in. A slightly larger bag would make packing up much easier.
This tent was easy to assemble and disassemble. It has lots of windows for cross-ventilation, and we loved the panel that separates the tent from the back of my Jeep. A very good product for the price
Very well-made and easy for one person to set up. The first time took about 15 minutes, and the next time was down to 10 minutes. There's plenty of room inside, and it attaches securely to the car.
This tent is great for stargazing! The large windows provide amazing views. However, I wish there was a way to cover them completely for privacy when needed. Perhaps adding some curtains or flaps would be a good solution.
We assembled this tent in under six minutes. We'll use it both as a standalone tent when we take our truck and boat out and attach it to my little Hyundai Santa Fe when not using the boat. I appreciate the dual opposing doors for ventilation. Since there was no wind, we didn't stake the tent down, but it felt quite sturdy. Unfortunately, there's no ceiling hanger for an overhead camp light, but that's what the SUV hatch is for. We used this tent in two different locations over a three-day weekend, and it packed up easily 👍
This tent is great for car camping, and I love the screen room for bug protection. However, I wish it had more storage pockets inside. We ended up having to pile our stuff on the floor, which wasn't ideal. Adding a few more pockets would make a big difference in organization.
We loved the extra space and convenience of this tent! Being able to stand up inside is a game-changer. My only complaint is that the instructions weren't very clear, and it took us a while to figure out how to attach it properly to our SUV. Some clearer diagrams or even a video tutorial would be helpful.
Surprised my parents with this Owleys tent for their anniversary! They're not exactly experienced campers, but they managed to set it up without any issues. They sent me pictures of them enjoying their morning coffee inside the tent with a beautiful lake view. Priceless!
I would highly recommend this tent to anyone looking for a spacious, comfortable, and convenient camping experience. You won't be disappointed!
Love it! Works perfectly!!!