Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Got this lunchbox for my brother who's a firefighter. He absolutely loves it! Says it's the perfect size for his meals and snacks, and it keeps everything nice and cool during his long shifts. Even uses the MOLLE webbing to attach his flashlight! 👍🏼
This lunchbox is a lifesaver! I can finally pack healthy lunches without worrying about them getting squished or warm.
Gifted this lunchbox to my dad for Father's Day and he was thrilled! He takes it to work every day and says it's the best lunchbox he's ever had. He especially loves the MOLLE webbing because he can attach his keys and other small tools to it.
I love the molle straps on this lunchbox! I can attach my water bottle, keys, and even a small first aid kit. It's like having a mini backpack for my lunch. 😊
I was skeptical at first, but this Tactical Lunch Box has exceeded my expectations! It's not just a cool-looking lunchbox, it's also incredibly functional. It keeps my food cold, it's easy to clean, and it's built to last. I highly recommend it to anyone who's looking for a high-quality lunchbox that can handle anything.
I'm a construction worker and needed a lunch box that could handle the rough and tumble of my job site. This Owleys Tactical Lunch Box is perfect! It's tough as nails and keeps my food and drinks cold even in the summer heat.
I love the sleek, black design of this lunchbox. It doesn't scream "lunchbox" like some of the other ones out there.
My husband and I both use this lunchbox for work. He loves the tactical design and I appreciate the spaciousness and insulation. We even use it for picnics and day trips with our kids. It's versatile and durable, making it a great purchase for the whole family.
I highly recommend this Owleys Tactical Lunch Box to anyone who needs a durable, insulated, and stylish lunchbox. You won't be disappointed!
This lunch box is seriously awesome. It's like a mini cooler, perfect for keeping my drinks and snacks icy cold on hot days. I love the MOLLE webbing too, it's great for attaching extra pouches.
This lunchbox is perfect for my needs, except for one small detail: the handle could be a bit more ergonomic. It can get a little uncomfortable to carry when it's fully loaded.
Seriously, this is the best lunchbox I've ever owned. It's worth every penny! I even use it for grocery shopping sometimes to keep my frozen items cold. Highly recommend!
I'm a big guy with a big appetite, and this lunchbox is big enough to hold all my food. No more wimpy lunch bags for me! 👍🏼
I was hesitant to buy this lunchbox because I thought it might be too bulky, but it's actually not bad at all. It fits easily in my gym bag and doesn't take up too much space. Plus, it's super durable and keeps my post-workout snacks cold.
I'm impressed with the quality of this Owleys Tactical Lunch Box. It's definitely built to last. But, it would be nice if it had a dedicated compartment for a water bottle on the outside, instead of having to pack it inside.
I'm so glad I found this lunchbox! It's exactly what I was looking for.
Forget those flimsy lunch bags! This Tactical Lunch Box from Owleys is where it's at. Sturdy, cool looking, and keeps my food at the right temp. What's not to love?!
I've used this lunchbox for camping, hiking, and even fishing trips. It's the perfect companion for any outdoor activity.
If you're looking for a lunch box that's both practical and stylish, this is the one. It's perfect for work, school, or even camping trips.
My teenage daughter actually requested this lunchbox! She's not into the usual girly stuff and loves the tactical look. It's surprisingly spacious, and she can fit all her snacks and lunch in it comfortably. Plus, it's super durable and easy to clean, which is a bonus for a messy teenager!