What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Took it on a rugged three-day desert adventure. I was amazed by its durability. Setting it up was easy, especially with two people. Securing it to the truck made it stable. We encountered heavy rain and high winds for four hours straight, but the tent didn't leak a drop. The tent floor lining the truck bed prevents it from flying away in strong winds, unlike ground tents. The side flaps snugly cover the bed sides to keep water out. Inside, there's plenty of room for sleeping pads and gear. I have a 5ft bed, and using the tailgate for extra space was a bonus. For quick breakdowns, removing the poles and collapsing the tent into the truck bed, then securing it with a bed net, speeds up setup when camping multiple days.
The tent's quality is impressive. It's well-crafted and resistant to water. However, attaching it to the SUV was a bit challenging and felt insecure. Perhaps we didn't install it correctly, but the process was complex. The instructions were not very clear, leaving us to figure out a lot on our own. The zippers appear durable. The tarp is a bit loose on top but functional. I'd recommend doing thorough research before settling on a tent like this.
Simple to assemble. It didn't accommodate all six of us, but with teenagers and a little one, we didn't expect it to. However, it's quite spacious. If we attach it to the truck next time, all six of us could fit comfortably. This was a spontaneous trip due to nice weather, so no detailed planning was involved. I appreciate the zippered "doors" and adjustable "windows."
Very spacious, and the quality seems quite good. Highly recommended.
Excited to take this to the beach! We have spots on our coast where you can drive onto the sand, and this tent for a suv will make for an unforgettable experience for my kids. Fits perfectly on our SUV. Great purchase!
Handled rain well. Really pleased with this tent for a suv.
I can't recommend it enough! This spacious tent for a suv offers everything you need for a comfortable and enjoyable camping experience. Its roomy interior, sturdy build, and thoughtful features make it an excellent choice for outdoor enthusiasts of all ages.
I wish the material were stronger, but I looooove this tent for a suv
This tent for a suv is far superior in quality to ones I've had before. I own a small SUV, and while this tent fits it perfectly with a bit of effort, using magnets might secure it even better. The design is straightforward with just three poles. My son and I set it up easily together, although it might be a bit tricky for one person alone. The best part is its height and three screened windows. We could stand and move around comfortably inside without feeling hot or cold. It's the best tent we've bought.
Used this tent for about a week camping in Montana. I opted not to attach my tailgate to the car due to bear concerns and food smells stored in my vehicle. Therefore, I can only review it as a freestanding tent, and it performed as expected. It's quite large and a tad more challenging to set up alone, but not significantly more difficult than a standard smaller tent. It comfortably fits my double-size air mattress with plenty of room for standing, chairs, etc. It rained one night, and there were no leaks anywhere. Tear-down was straightforward, though folding it back into the original packaging was typical tent-folding difficulty. Overall, I'm pleased with the purchase. The sturdy aluminum poles and quality zippers and seams seemed comparable to high-end tents.
We set it up indoors, and it seems to be as advertised.