What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
absolute GAME CHANGER! This Toyota Corolla seat cover has made traveling with my dog so much easier. Its design is top-notch, featuring a non-slip base for stability. The waterproof material is perfect, especially since my dog loves water. My pet stays secure and comfy on every ride. Highly recommend this durable protector!
The Toyota Corolla dog protector is functional and waterproof, fitting my car well. However, the seat anchors could be improved as they occasionally come loose. Still, it’s a solid choice for keeping the car clean during pet trips. Four stars
This dog seat cover is remarkable. I purchased it a month ago for my 4-year-old Shepherd. The non-slip bottom keeps it securely in place, even with my dog jumping in and out of the car. The storage pockets are great for holding toys and leashes. Excellent value for the money!
Owning two energetic goldies who love car rides but create a mess, this seat cover has been a lifesaver! It’s easy to set up and provides outstanding backseat protection. The durable material withstands their energy, and the waterproof feature is essential on wet days. Cleanup is quick with a wipe or vacuum. Perfect for pet owners who travel often!
This dog mat is excellent! It keeps the interior of my car spotless and is simple to use, though setting it up was a bit challenging. A great choice for dog owners.
I’m happy with this Toyota Corolla dog seat cover! Its waterproof and scratch-resistant properties make it ideal for my active dog. It’s effortless to clean and fits my car snugly. A must-have for pet owners who often travel with their furry friends. Highly recommended!
Initially, this seat cover worked perfectly, but as time went on, the anchors started to fray at the seams, causing them to lose their hold.
Over the last five months, this dog seat cover has been fantastic! The material is high-quality and incredibly durable, making it a reliable choice