What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Perfect for the outdoorsy types. I regularly take my truck fishing and hiking, so my seats take a beating. These Tacoma seat covers keep things protected and still feel comfortable after long days outside. Plus, they dry quickly if you get in with wet clothes. Just what I needed for my weekend getaways.
Love the leather texture, but wish it came in more colors.
These Tacoma seat covers feel like they were factory-installed. They’re snug, with no awkward bunching or slipping after weeks of use. What really stands out is how they make the cabin look cleaner and more upscale. Took a 9-hour drive last weekend and stayed comfortable the whole time — no sticky back or sore thighs. Would recommend especially for people who spend a lot of time commuting or traveling with pets.
Great choice if you’ve got dogs. Hair doesn’t cling,easy to wipe, and no scratches so far.
Great for families with kids! These Toyota seat covers have already saved the original seats from muddy shoes, crumbs, and a melted crayon incident. They don't shift around or wrinkle, even after my 6-year-old’s gymnastics in the back seat. The black design hides stains well, and the soft leather texture adds a cozy feel. So glad I found something that's both stylish and super practical.
LOVE how this brown eco leather looks!!! Big bonus no weird odor when I opened the package
These seat covers feel incredibly premium 👏 Wasn’t expecting them to look this good! They’ve taken my Tacoma’s cabin to the next level , friends even asked if I got new seats. The texture is soft yet seems resistant to scratches (my keys and tools haven’t left a mark yet). A small win: no weird chemical smell out of the box. 100% worth it!!!!
Picked these seat covers up before a cross-country road trip and they held up beautifully. What impressed me most was the back support — surprisingly comfy even after hours on the road. Spilled coffee on day 3, cleaned it up in seconds with just a wet cloth. Definitely a must-have for anyone who lives in their truck during the week. Classy look!