We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation! Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
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big and soft blanket. I thought it would also be quite big when folded, but no it’s not... really nice and neatly made 👍🏻
Super compact when folded and at the same time big when unfolded,great thing for family travel
This folds easily and is very compact in a bag, has a waterproof outer layer. Whether in a tent, on the beach, or during a picnic - it will definitely come in handy everywhere!
everything is as described, but it'd be better to have other color options.
We bought this blanker for our family camp trip.Had a chance to try it in the rain - the outside layer dries quickly and doesnt let water through. The carrying bag is also waterproof. Thank you!
Ordered this blanket 4 days ago for a trip to the mountains, delivered quickly and well packaged. The blanket is very soft and tender on the inside and comes with a handy bag. Thank you.