What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I was so tired of the constant clutter under my sink! It was driving me crazy! This Owleys organizer was a lifesaver. It's easy to put together, fits perfectly under my sink, and I can finally see everything! Plus, it’s made of sturdy material, so I'm not worried about it falling apart. It’s a total game-changer!
This Owleys organizer has been a total game-changer for my kitchen! I used to have a mountain of cleaning supplies under my sink that was always a mess. Now everything has its place and I can easily find what I need. Plus, it looks so much better than a jumbled pile! 🙌🏼
Perfect size, accommodates numerous items, made from durable materials, and looks fantastic. Highly recommend! 🔥
I have a tiny under-sink space, and I was worried this organizer wouldn't fit. But it actually fits perfectly! It's made of a really strong material, and it holds all of my cleaning supplies. It's even got a little spot for my sponges and dish soap. I'm so impressed!
My roommate and I were having a serious “under-sink war” – we couldn't find anything, and it was always a mess. Then we found the Owleys organizer! It took some teamwork to put it together, but now we both have our own designated space. It's a small thing, but it's made a HUGE difference in our lives. 😉
I finally got organized under the sink! This Owleys organizer is great – it's super sturdy and holds a lot of my cleaning supplies. I love how easy it is to see everything I have and access what I need. 💯
Fits perfectly under the sides of my kitchen sink, keeping cleaners and other items organized. I had to drill and add screws to the bottom to prevent tipping when filled
This Owleys organizer is a must-have for any kitchen! It's made my under-sink area so much more organized and functional, and it's helped me save a lot of space!