What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Bought these to prep for a summer of hiking trips, and they’ve been a lifesaver already. The back seats were constantly muddy from gear and paws, but now everything stays clean and protected. Seat covers for Volvo usually look bulky or out of place, but these are sleek and low-profile. No weird creases or bunching, even when folding down the seats. Happy with how they turned out! 👍
nice texture and finish though the install took longer than I expected. once done they look great and don't slide around
Absolutely love the soft leather finish 😍
They've handled spills, crumbs, and pet fur without any trouble. The finish still looks brand new after weeks of heavy use.
These back seat covers give the interior a much cleaner, upgraded feel. They’re easy to maintain and don’t interfere with the seat functions at all.
Nice upgrade and the color is beautiful
These Volvo XC90 seat covers bring a whole new level of polish to the back seats. They match the interior seamlessly, so it doesn’t even look like a cover was added. Road trips with our dog used to mean tons of cleanup—now it’s a quick wipe and done. Padding adds a bit of comfort too, which passengers definitely notice. Also love how they don’t block access to the middle seatbelt or fold-down armrest.
Amazing quality and thoughtful design. These Volvo seat covers fit every curve and latch point without interfering with functionality. We frequently drive coworkers and friends, and they’ve all complimented the upgraded feel. Rear A/C vents and seat pockets stay accessible too, which isn’t always the case with aftermarket covers. Zero complaints so far—love the way they elevate the second row.