We are glad to bring our customers great value and service. That’s why we provide free shipping around US from our Fulfillment Center in California by UPS and USPS.
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
See why hundreds love this product and trust us
I am very happy with my purchase! This bag is made with high-quality materials and is perfect for outdoor activities with my Lab. The pockets are handy for storing treats in one and my phone and bags in the other. I put the bags and treats in the bag, and every day I'm always ready for a walk - no need to shift it from place to place, from jacket to jacket every time. Thank you for a good-quality and functional product!
Nice waist bag to walk with your dog :) It's comfortable to wear and easy to adjust and maintain. Also goes well with any outfit which is important for me personally.
just received and I expected a larger size…
This waist bag is really cute! The two pockets have enough space for all the essentials I usually take with me when I walk my dog, and the quality of the materials is just excellent! Can definitely recommend 🤩🤩🤩