Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
This product is simply wonderful! It's compact yet very powerful. Being battery operated makes it super convenient to use anywhere anytime without worrying about charging points or tangled wires.
Tailored driving environment with different essential oils. Love it.
Finally, a car diffuser that's compact and portable! It fits perfectly in my cup holder and emits a long-lasting aroma. Love it!
This diffuser is a nice addition to my car. It's easy to use and has a pleasant scent. I do wish the fragrance lasted a bit longer, but it's still a good product. I would recommend it to others.
This cordless diffuser is just what I needed for stress-free driving. No leakage problems at all, plus the scent lasts for hours.
A healthier option compared to traditional air fresheners – no harmful chemicals but natural essential oils instead! Plus, it's sustainable too 🌱
Compact and portable, this diffuser is a must-have for any driver. It fits perfectly in my car cup holder and emits a concentrated aroma that lasts all day.
Impressed by the concentrated aroma and zero leakage issues.
I'm impressed with this device's battery life - no constant recharging required. The concentrated aroma keeps my car smelling fresh all day.
This diffuser has truly made my long commutes more enjoyable. It provides relaxation without any mess or fuss - just pure aromatherapy bliss!
No tangled wires or inconvenient plugs to deal with thanks to its cordless design. Plus, it doesn't take up much space in the car either which is great!
The sustainable design of this product not only makes it eco-friendly but also adds a touch of elegance to my vehicle interiors while keeping them smelling fresh at all times.
If you're someone who enjoys aromatherapy as much as I do then you'll definitely appreciate this little gadget. Its compact size doesn't take up much space yet provides such amazing results – something most other brands struggle with!
What an excellent addition to any vehicle! Its battery-operated feature means less clutter from cords yet delivers strong enough scents that last for hours even after turning off the device.
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This portable device has truly elevated my daily commutes.
This device is not just about making your vehicle smell good – it's also healthier and more sustainable than traditional air fresheners. Plus, being battery operated makes it super convenient to use anywhere anytime without worrying about charging points or tangled wires.
A must-have for any wellness enthusiast who drives regularly.
No more tangled wires or inconvenient plugs to deal with - it's cordless! Plus, the battery life is impressive; doesn't need constant recharging.
This device has made my long commutes so much more enjoyable. I love that I can my driving environment using different essential oils depending on whether I need relaxation or an energy boost.