What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Reversible design equals two looks in one! Genius.
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I adore its double-sided design - two blankets in one, essentially!
This product is fantastic! My dog loves lounging on it and I love how easy it is to care for. No matter how dirty or wet she gets from playing outside, this waterproof blanket protects our home furnishings perfectly.
This blanket is perfect for my dog who loves to play in the mud. It keeps everything clean and dry!
Superb
A must-have for pet owners! Easy care and 100% protection.
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Finally, a product that’s as practical as it is stylish! The reversible feature offers two looks in one – absolutely love it.
Perfect for indoor and outdoor use. Highly recommended.
I'm absolutely thrilled with this purchase. The product offers double the value - not only does it protect my furniture from spills and stains but also adds an aesthetic appeal thanks to its reversible feature offering two color options.
This blanket is a game changer! It's waterproof, easy to clean and looks great. A must-have for pet owners!
No more wet spots on my carpet. A lifesaver!
No more worrying about muddy paws or accidents seeping into your furniture with this brilliant product! Not only does its waterproof quality provide excellent protection but the fact that its reversible means you get two looks in one – making matching your decor super simple!
The most impressive thing about this blanket? How versatile it is! We use ours indoors on our couches as well as outdoors during camping trips – keeping everything dry no matter where we are.
No more worrying about stains or wet spots on my couch thanks to this brilliant product. The fact that it's easy care makes life so much easier.
No more messes seeping into my furniture, thanks to this miracle blanket!
Absolutely worth every penny! Easy care and 100% protection from any accidents.
The best part about this is its versatility; can be used both indoors and outdoors 👌
Who knew something as simple as a blanket could make such a difference? It’s not just practical but also stylish thanks to the dual-color option which allows us to switch up between different aesthetics effortlessly while ensuring maximum comfort for our pooch.