What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
This is precisely what I needed (and likely what you're searching for, if you're here). It's ideal as a crash restraint for any dog under 100lbs when paired with a robust chest harness that includes a metal D-Ring.
I refused to risk my dog's safety in my convertible with one of those flimsy car leashes. This one boasts a secure locking carabiner and adjustable length with a bungee for flexibility. It locks into the seatbelt receptacle firmly and also offers an alternative clip mechanism for different attachment points. Excellent product.
After using this daily for several weeks, I am confident in my review. I'll start with the positives to save you time, but I've detailed my situation and dog at the end. This is a solid, lightweight, yet durable dog safety belt. I'm no stitching expert, but I recognize quality, and this leash is well-stitched, which is crucial given its purpose. The carabiner is made of superior materials compared to similar products. The slide-locking bar on the carabiner is a significant advantage for me. The carabiner size is just right, designed with the dog's comfort in mind. Having two anchor points for either a hook-type latch or seatbelt buckle is fantastic. I mainly use the seatbelt buckle, but the other option is handy at times. In summary, I am thoroughly impressed with this product.
This is my first pet seat belt, and I purchased two. I've used them several times for my Pitbull and Frenchie. They perform well and are strong. The latch and seatbelt buckle hold securely. I recommend using the latch in case one of the dogs steps on the buckle. Also, get different colors if you have multiple dogs. I set each dog to a different length based on their size, and if I'm in a rush, I might mix them up and need to adjust. Overall, I'm very satisfied with my purchase.
The harness leash is sturdy and well worth the money. This is the second harness we've bought. Our dog weighs about 55 lbs. The harness leash is easy to use and securely restrains our dog during travel. I highly recommend it, especially at this price.
We used this on a recent 4-hour trip north. The dog is usually crated for car trips, but we had to switch to this for packing reasons. It worked perfectly. Both the dog and we were very pleased with how well it kept her secure, yet allowed her some movement to sit or lie down. We’ll definitely be using this again!
If you put your dog in a moving vehicle, you should give them the same safety benefit you and your passengers have by being buckled in. It's absolutely essential. This seat belt is well-crafted and can use the existing seatbelt buckle receptor in the car or clip to another anchor point. It's incredibly easy to use and carry. I highly recommend it.
It’s exceptionally well-made, and I love that it functions as a shock absorber in case you brake too hard or get into an accident. Rest assured that your four-legged family member will be safe.