Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
This organizer is very sturdy and versatile. It’s great for organizing both emergency equipment and everyday items. The top is strong enough to hold another box on top without any issues.
I’ve been searching for something to replace my old craft caddy that I’ve used next to my couch for over 10 years. Since I’m disabled, I like to have everything I need within reach, and this car passenger seat organizer is perfect for that. It fits perfectly where my craft caddy used to be, keeping everything neat and tidy. I might need to get another one to give as a gift—this is so helpful!
My boyfriend’s car is usually a mess, especially when the kids are with us. This little organizer is great for storing their toys and drinks between their seats.
I got this to organize my materials for my home health job, and it’s exactly what I needed for my car.
This is a great organizer, but it might not be ideal for smaller cars, like coupes.
This is a well-constructed item and an excellent choice. Though it turned out to be a bit smaller than I needed, the quality is impressive.
We bought this one because of the pocket options and cup holders. While it doesn’t hold large cups, our 16 oz reusable ones fit just fine. The cup holder section can also be unzipped to use the pocket for larger items. We liked that feature. We use it to store reusable bags, cups, straws, and even masks in the car. There are so many pockets, making it very versatile. We can easily move it to the trunk if we need to fit five people in the car (which is rare for us). Great purchase!
top-quality car organizer for traveling with family! highly recommend!