Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Keeps the kids entertained and all the essentials at hand
Great product! Keeping an extra charging cable back here has saved several outings with our 10-year-old. It’s easy to spot now instead of disappearing into the mysterious collection of stuff in the center console
Six hours to Grandma’s house usually means somebody drops something before we even reach the highway. Having a place for the tablet, snacks, and water made packing the backseat much easier. Our daughter could see her movie without balancing the screen on her knees the whole time. Her little stuffed bunny went along too, because apparently he also needed his own spot. There were still plenty of bathroom stops, but fewer requests to find things that had disappeared under the seat. This is staying in the car between trips.
No more cluttered back seats! This organizer offers ample space with its varied pockets, and the tablet holder is fantastic for entertainment. The tissue pocket is a thoughtful addition too.
Check your tablet with its case on before planning your setup. Ours doesn't fit well. But the organizer is good.
It's a nice back seat organizer! The touch-through tablet holder stays at eye level, so there's no more worrying about devices tumbling onto the floor. Plus, having tissues readily accessible in the back definitely makes road trips with kiddos a bit smoother!