What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Fits my SUV well and protects the whole interior securely. Love the materials 👍
Purchased this BMW dog seat cover a month ago and absolutely love it. Amazing quality, colors match our black interior perfectly. And more importantly, our dog is comfortable with it. Thank you.
Ordered this for my BMW. Everything's as expected. Thanks.
I’ve been using this BMW dog seat cover for about a month now. I bought it when I adopted a puppy. Everything works just fine so far, no issues found! It has multiple layers, firmly stitched, and completely waterproof. The waterproof design is especially important because my puppy can still make a “surprise” inside the car. I also appreciate the hard sidewalls; they will probably save my doors when my baby grows up. Great product worth the money!
Hello. I have been using this BMW dog seat cover for a few weeks now, and it's been great. It was easy and quick to set up, and the size fits well on my car seats. I appreciated the solid inserts inside the side panels for good door protection, not flimsy like cheaper options from Amazon. I also liked the non-slip bottom material; it doesn’t slide and makes this protector awesome for leather seats. The only bad thing is that if somebody buys this protector for the first time, they may find it difficult to install, and it’s a flaw that there is no printed instruction. But overall, I like the product.
A GAME CHANGER! This BMW dog seat cover has made car rides so much more enjoyable and smooth. It’s well-made and has an anti-slip bottom, so it doesn't move around. Another huge plus is the water-resistant design; my lab LOVES swimming in lakes and puddles. My dog stays comfortable and secure while I drive! Overall, I would definitely recommend this protector to anyone looking for high-quality car interior protection!
Looks durable and nice! Fast shipping and kind assistance with our return. Thank you, will definitely be ordering other items from you.
The BEST BMW dog seat cover. Made of high-quality material that is both durable and soft. It fits my BMW perfectly, which is great since I struggled to find a suitable protector. I love that it's waterproof, perfect for when my dog goes swimming or gets caught in the rain. It’s so great to have peace of mind knowing my car seats are protected! Plus, it splits in half, so you can use it on one side only! So smartly designed. I highly recommend this protector to any pet owner!