Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
I use my RAM 15000 for both work during the week and getting out on the weekends, so this cover has been a solid addition to my routine. When I leave it at a job site or parked near a trail, I don’t have to stress about rain or snow rolling in. It feels tough on the outside but doesn’t leave me worrying about scratches underneath. I also like that it doesn’t take up much space when I toss it back in the truck. Putting it on isn’t a workout, which I appreciate after a long day. It’s just one of those things that quietly does its job. Makes it easier to keep my truck looking good all year. And great fit for Dodge too.
Superior material means no scratches, just a snug fit that handles snowfalls effortlessly
I bought this for my GMC Sierra since I’m always heading out camping or parking near trails. It gives me peace of mind knowing my truck’s protected while I’m out hiking or away for the weekend. It’s tough enough for the outdoors but doesn’t leave me worrying about messing up the vehicle. Thanks!!!
I keep this one on my Chevy Silverado, especially during rough weather, and it’s held up great through rain and snow. I’ve noticed the truck stays cooler and cleaner when it’s covered, which saves me time on washing. It fits nicely without looking sloppy or oversized.
I was honestly surprised how fast this cover goes on my Silverado, especially with the suction setup holding it in place without a hassle. Whether it’s blazing sun or a sudden snowstorm, I feel better knowing it’s protected. I’ve used it on long weekends when the truck’s parked at a campsite or sitting in the driveway, and it’s held up great. It doesn’t feel heavy or awkward when I’m putting it on or taking it off. I don’t have to second-guess the weather forecast anymore. It’s become part of my routine whenever I know the truck’s going to sit outside for a while. Simple, reliable, and worth having around. Thanks!
It it okay but not perfect.
I’ve been using this cover on my Ford F-250, and it’s made protecting my truck pretty effortless. The suction setup makes it quick to throw on or take off, and it’s light enough that I’m not wrestling with it. When I’m done, I just fold it up and stash it without any hassle. Nice thing!
Incredible protection and easy to install/remove👍