We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
Good but not great. For the price, I expected top-notch quality and durability. It does the job, but I'm not blown away by the materials or design.
Amazing find for my dog who's always been anxious about getting into the car. Now, he strides up confidently, and it's all thanks to this dog car ramp's stable and reassuring design. It's easy to carry, set up, and pack away, which makes it great for our active lifestyle.
This vehicle ramp for dogs has been a total game-changer for us!Initially, my dog was hesitant about using it, but after a few tries with treats and encouragement, he's now getting into the car with ease!The ramp is sturdy, lightweight, and the perfect gradient for easy climbing.It's also simple to fold like a bag and store!I’m relieved to find a solution that works well for both my dog's comfort and my own peace of mind. Highly recommend this to anyone facing similar challenges with their pets!
Great concept but needs better traction. My dog slipped once, which scared her a bit. We're giving it another try, though, because it's so convenient.
Absolutely love this car steps for dogs! It's been a godsend for my senior dog who has trouble jumping into the car. The sturdy design gives him confidence, and it's so easy for me to set up and take down. I was really impressed with how lightweight it is, making it a breeze to carry and store. The adjustable length is perfect for our SUV, and the anti-slip surface ensures he feels secure. Cleaning it is just as simple, which is great after a day out in the park. I've recommended this ramp to all my friends with older dogs. It's not just a tool; it's a game-changer for pet owners.
A game changer for our vet visits. No more lifting my heavy bulldog!
Hesitant to use it at first
We’re happy with our purchase 😍
A game changer for our vet visits, making it so much easier to get my heavy bulldog into the car without straining my back. The ramp's stability reassures both of us, and its lightweight design is a breeze to set up and take down. It's been wonderful seeing my dog regain his independence, and I'm grateful for the reduced physical strain on both of us.
We loved this stairs for dogs to get in car ! Just what we needed !