We are glad to bring our customers great value and service. That’s why we provide free shipping around US from our Fulfillment Center in California by UPS and USPS.
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Within 30 days of receiving the purchase, you can ask us for:
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
See why hundreds love this product and trust us
Milo loves it!!!
I've been using this carrier to travel with my dog for about a month now, and I absolutely love it! It looks very cute, easy to carry and install in the car, and most importantly comfortable FOR MY DOG 👏
Handy and stylish. Even has a cute looking material on the inside of the lining with a floral print
Got this dog carrier a week ago. It's the perfect size for my beagle and fits comfortably in the back seat of my car. And I love how the carrier doubles as a car seat, ensuring my dog's safety during road trips. The interior is plush and comfortable, and Sparkie seems to love it. Also, the ability to quickly detach it and use it as a carrier is a fantastic feature, making pit stops during our travels so much more convenient. Definitely a high-quality, well thought out product!
quite sturdy and comfortable bag for little dogs. my Yorkie seems to like it, and I love the fact that it works as a carrier as well. thanks xx
Great quality, nice design, works as advertised. No issues found
This carrier for dogs is amazing! It's portable, waterproof, and my puppy loves it. It's easy to attach to the car seat and I can drive peacefully knowing it keeps my dog safe and sound. Thank you:)
I’ve been using this dog car carrier for several months now, and I can confidently say that it is one of the best purchases I have made for my pet. The carrier is made with high-quality materials and is waterproof, which makes cleaning process very easy. It is also versatile and is great not only for road trips, but wherever you go with your pet - by train, by plane, etc. so it absolutely justifies its price.
I waited for this dog carrier to arrive but was disappointed to find that it doesn’t fit well in my car. The carrier is too big and takes up too much space for me.
a great investment for any pet owner who loves to travel with their furry friend!!!!!totally recommended!!
This dog carrier is perfect for taking my dog on car rides and outdoor adventures! It has handles that make it easy to carry around, and can be fastened to the car seat with a belt, which is very convenient for me. And most importantly, my dog loves it too! The carrier is spacious enough for my chihuahua to move around, and it is soft and cozy inside so she loves to lie in it. Overall, highly recommended 🥰