What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I’m so impressed with the quality and design of this seat back cover! it’s stylish and functional, protecting my car seats from all the mess my kids create. the vegan eco-leather feels premium and it looks soooo chic:) no more scrubbing scuff marks off my seats – this product is a real time-saver!
This kick mat is exactly what I needed. It's sturdy and provides great protection against dirt and shoe marks. Installation was a breeze, and it fits perfectly in my car. The high-density foam padding adds an extra layer of protection, and the anti-slip rubber back keeps it securely in place. Highly recommend for anyone with kids👍
I can't say enough good things about this product! It's incredibly durable and easy to clean. My two toddlers have put it to the test, and it has held up beautifully. The fact that it's made from non-toxic, recyclable materials is a huge plus for me. The only reason I'm giving it 4 stars instead of 5 is that I wish it came in more color options to match different car interiors
I'm a taxi driver and I often have people in my car. This kick mat has kept my car seats in pristine condition. Thank you
Great kick mat - just what I needed to keep my car seats clean and refresh the car interior look. Thank you! Totally recommend!
This car seat back protector has been a game-changer for my family!!!!! My kids often make a mess, but this cover has protected my seats from all sorts of dirt and scuffs. I appreciate the eco-friendly materials, and it’s nice to know it's safe for my children. The hexagonal pattern adds a touch of class to my car's interior!!!❤️
Absolutely love this back seat protector. It’s not only durable but also looks fantastic in my car. The five-layer design really holds up well against my kids' constant kicking. Plus, it's easy to install and stays in place without slipping. Worth every penny!
This seat back cover is a lifesaver! I have two young kids who love kicking the seats, and this product has kept my car looking new. The quality is excellent, and it’s easy to clean. The sleek black and brown design blends perfectly with my car's interior. Highly recommend for any parent!