What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
I am very pleased with my seat protectors I ordered. I ordered 2 to try before ordering all them just in case they were like others I’ve tried and to my surprise I loved them !!! I would highly recommend these to anyone who is looking for great seat protectors ! Thank you for offering black now 😬
I’ve now purchased five of these car seat covers for myself and my family, and we’re all very satisfied
Bought these covers for my 2021 Subaru Impreza. I wasn’t interested in full seat covers. The interior of the Subaru is ivory and black, so I wanted to add some contrast by getting black covers. It was a great choice because the black looks really sharp against the ivory cloth seats.
Bought these for my husband, and they’re really nice, especially for the price. The quality is impressive.
It arrived quickly and is working perfectly. Good purchase!
These covers fit perfectly and really enhance the look of my interior. They made everything look more sophisticated!
Impressive. It fits perfectly, doesn’t shift, and looks fantastic—just like the pictures on the website. Plus, it’s washable. Make sure to check for connection points under the seat and measure the seat properly. You’ll also need to pass the anchoring disks through the gap between the upper and lower sections of the seat. Works perfectly for my BMW X3 2024.
After trying so many poorly made covers that didn’t fit my older car, these were the best option. They’re well-made and look great. The only downside is that the sides tend to fold when I get into the car.