Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
These seat covers are not only comfortable but fit perfectly—they’re absolutely fantastic.
I’m really happy with this seat cover; it helps keep me from getting burned on my leather seat in the hot weather. It’s also very comfortable, and I highly recommend it!
The seat covers fit well and stay securely in place. My interior is the macchiato beige, and I chose black seat covers to give it a sporty look. 🥰
a huge improvement over using a towel... Love these car protectors!❤️
This car seat protector is great! It's really easy to install and it fits perfectly in my car. Plus the material is waterproof, which is great for protecting my car seat from spills kids often make. Thanks! I'm so glad I found this product and would highly recommend it to anyone. Definitely worth the price.
Installation was easy in my 2021 Jeep Cherokee. They’re thick and protect my seats well, but they’re very rubbery, making it hard to move around on the seat if you need to adjust your clothing.
I haven’t had them long enough to give a full review. Installation was fairly easy, and they look good so far.
I didn’t realize these wouldn’t cover the entire seat, but they’re still pretty good. They were a bit pricey, but I didn’t mind that. However, I did expect them to cover the whole seat.