What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us!
Feel free to reach us, and we will do our best to help you out.
Worth the purchase nice fit and adds a bit of padding to the seat very comfy on a long trip
These seat covers fit perfectly and are incredibly comfortable. They don't shift around when getting in and out of the car, which is a big plus. Initially, I was concerned about the padding on the sides of the seat being too noticeable, but after just a few minutes of driving, I barely noticed it at all. While I'm unsure about their long-term durability, they appear to be well-made. Overall, a fantastic purchase!
I rated this four stars because I originally ordered it to go under my granddaughter's car seat. Unfortunately, I realized that I can't use a seat protector with the car seat I have. Instead, I've placed it in my husband's truck on the passenger side for my use, and it's working great!
I absolutely love these covers! I replaced some that had worn out after just a few years, and these are so much better—thicker and more durable. They fit my Toyota Highlander perfectly. Just make sure to install them correctly, and you’ll be thrilled with the result. I usually use covers for my seats during the warmer months, but these are so nice that I might just keep them on all year round! Definitely recommend buying them! I did opt not to use the head covers, though, as I wasn't a fan of those.
Installation was a breeze! It's slim enough to feel safe under my son's car seat, yet thick enough to safeguard the seats in our new car. I appreciate that it’s wider than the car seat base, providing extra protection against spills. The front pockets are perfect for storing an extra diaper or a few toys for the car ride. We even got an additional one for Grandma's car!
I'm truly impressed! My driver's seat had a tear, and the leather repair kit I tried only made it worse. I decided to cover it up until I could get it fixed, but now there's no need for that! These covers look fantastic—better than my original seats! They're high quality, easy to wash, and simple to install
I've now bought five of these car seat covers for myself and family, and all of us are pleased with it. And now that new color
I got a set for my daughter's car, and she absolutely loves them! With two toddlers in car seats, they really come in handy. I also purchased a set for my own car so I can use it when the grandkids come over. They’re easy to put in and take out, which is great since I don’t keep them in all the time. They provide peace of mind, allowing me to enjoy family time without worrying about my car.