What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
I'm really glad I decided to purchase this set, even though I knew the seat covers wouldn't provide complete coverage. I took the time to read through other customer reviews, and it paid off! While the protection isn't all-encompassing, I genuinely love these covers! They have a beautiful color that perfectly complements the beige cloth interior of my 2014 Toyota Camry, and the quality is outstanding. If I had the budget to spend $125-$250 on a set with more coverage, I might have done that, but this fit perfectly within my budget, and I'm extremely happy with my choice!
Very good quality, looks very nice and fits well. What I didn't catch is that it's just one seat cover. I made an assumption, my own fault, that there were two to covers, one of each front seat
Bought for our Class B Van, fit perfect. Our van has the built in seatbelt and description said it wouldn't fit but it did.stays in place and is wide enough to cover the seat, would recommend.
Comfortable and cover the seat where I need it from the sweat of what I do . I really enjoy my seat covers. Love this color and texture
Absolutely stylish and durable! WORTH THE MONEY...DEFINITELY A MUST BUY
YOU NEED THESE IN YOUR LIFE (and car). As someone who hates having a dirty car, this will save your sanity and protect your car's seats.I like these because they are a nice thick material. When you install your car seat, it digs into your seat and this protects your car from permanent indentions. I like how this product goes up onto back of the seat to protect your seats from little feet when rear facing. If your kiddos are anything like mine, they will love to kick your seats and this product keeps me from needing to deep clean my car so often.
This seat cover perfectly matches the original pattern of my Chevy, giving my car a fresh, new look and feel! I appreciate how it hooks securely onto the chair, ensuring it stays in place without sliding around. I would definitely recommend it to anyone!
I've had these seat covers in other color for years and can't recommend them enough! I bought a car with light-colored seats, and after using these covers, they significantly reduced daily wear and tear. When I sold the car, the sales guy remarked that the seats looked brand new, which I credited to the covers. I've washed them multiple times on cold and hung them to dry, and they always come out looking perfect. I've now put this new black and white on my new car and have seen the same fantastic results.Don't wait - get them!