Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address).
2. Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. But please note that you will be responsible for the return shipping costs.
We also kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
I chose this one because it perfectly matches the color of our car interior. The fabric and stitching appear to be of high quality, and the underside of the seat area is non-slip. A great feature is the tongue that you insert between the seat and backrest, which keeps it securely in place. Additionally, its design allows for easy attachment of baby car seats without obstructing the seatbelt buckle. Overall, it’s very well designed and meets all our expectations.
The Black n White color blends seamlessly with my Hyundai's interior. Installation was a breeze, and it stays securely in place—hardly noticeable at all! I got this to protect my leather seats from my grandbaby’s car seat, and it works perfectly!
This car seat protector is essential for anyone with a child car seat. Its thick and durable material provides dependable protection against spills and stains. The non-slip design keeps the car seat securely in place, giving you peace of mind while traveling. Easy to install and clean, this protector is a fantastic solution for preserving your car's interior. Highly recommended for parents looking for quality and convenience.
These are well-made, and I would give them 4 stars. However, they attach to my Sienna seats in a bit of an awkward way. There isn't a suitable spot to secure them at the bottom without interfering with the seat controls. For the seats where I did manage to attach them, I have to remove the attachments to adjust the seat position. Overall, they cover the areas I want
These seat covers fit my vehicle perfectly! With a toddler, keeping things clean can be a challenge, but these have really helped protect against spills. They look great, too! My older kids love them as well. I highly recommend these covers!
That color is insane. I was looking for something like that for my car
The protector is expertly crafted and fits our larger car seat perfectly. It safeguards every part of the seat and includes additional pockets for storage.
This is my 3rd set of seat covers. Not only are the very durable, will stand the test of time, they are stylish. Was super excited to see they came out with the white with black stitching. A perfect match to my black/white Tesla. Just enough to blend the white on the interior without being overbearing. Love my white seats though these seat protectors help most with dark jean dye transfer, protect stock seat surface from baby car seats and keeping peoples funky sweating body off the seats.