What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
I purchased this cup holder trash can a few months ago and it has exceeded my expectations in every way. The compact size and design make it a perfect fit for my car's cup holder, and it has made it so much easier to keep my front seat clean! I appreciate that it comes with a set of little bags that fit perfectly, so I don't have to worry about running out anytime soon. I think you can also use it without bags if you wish. I also love the simple design, which adds a stylish touch to my car's interior and looks pretty:) thank you team!
I love my little trash can! It's the perfect size and fits snugly into my cup holder. Amazing thing for holding small items like tissues, wrappers, and other items that can make a mess in your car. Highly recommend!
fits perfectly in the cup holder of my Jeep. cute ,easy-to-use design. not exactly necessary thing, but quite handy to have. so i'm satisfied with my purchase🙃
Great mini trash can for the front seat. Would recommend forr those who drive alone.
Okay this one is even prettier and handier than I expected. Mini trash can which is obviously not necessary, but very useful if you have it.
Really compact trash can! Looks imperceptible in the car, but at the same time perfectly complements the interior and is a useful thing to have on the road. Simple use - push the lid to open, push to close. If you don't drive very often like me, this volume will be enough for a couple of weeks.
Delivered in just 4 days, I'm happy with my purchase thank you
everything as advertised. nice trash can for the front seat, fits in the cup holder well, but I store mine in the door. I put chewing gum, cigarette butts, protein bar wrappers, any other small garbage inside. handy and cute