Shipping & Delivery
What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Refunds & Returns
Can I cancel my order?
We can cancel your order until it has been shipped. If you have paid for an order and need to change or cancel it, please contact us within 12 hours after payment.
Can I get a refund if something is wrong with my order?
Within 30 days of receiving the purchase, you can ask us for:
- A full refund if the product wasn't delivered (I.e. the shipping company received the product from us, but did not deliver it to the customer);
- A full or partial refund if the item is not as described.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed by a 30-day money-back guarantee. Please send us an email on the Contact Us page or contact us at support@owleys.com and we will refund your purchase price.
Can I return an item for an exchange instead of a refund?
Yes, of course, you can! Simply use the Contact Us form to discuss the details, and we'll help you out.
How can I return products for a refund or replacement?
If you are not satisfied with your purchase, you can easily return it for a replacement or refund. Please note that returns are made at your expense under the following circumstances:
- The product is as described, but you’re not satisfied with it for personal reasons (e.g. you don’t like its color or size);
- The product arrived as described but was broken due to your fault (during improper installation or use);
- The product arrived damaged due to exceptional circumstances outside our control (e.g. package damaged by a natural disaster).
Please contact us to help you process your return and complete all the necessary steps. Do not send your purchase back to us without first contacting us and receiving feedback from us! Feel free to reach us, and we will do our best to help you out.
I purchased this cup holder trash can a few months ago and it has exceeded my expectations in every way. The compact size and design make it a perfect fit for my car's cup holder, and it has made it so much easier to keep my front seat clean! I appreciate that it comes with a set of little bags that fit perfectly, so I don't have to worry about running out anytime soon. I think you can also use it without bags if you wish. I also love the simple design, which adds a stylish touch to my car's interior and looks pretty:) thank you team!
I love my little trash can! It's the perfect size and fits snugly into my cup holder. Amazing thing for holding small items like tissues, wrappers, and other items that can make a mess in your car. Highly recommend!
fits perfectly in the cup holder of my Jeep. cute ,easy-to-use design. not exactly necessary thing, but quite handy to have. so i'm satisfied with my purchase🙃
Great mini trash can for the front seat. Would recommend forr those who drive alone.
Okay this one is even prettier and handier than I expected. Mini trash can which is obviously not necessary, but very useful if you have it.
Really compact trash can! Looks imperceptible in the car, but at the same time perfectly complements the interior and is a useful thing to have on the road. Simple use - push the lid to open, push to close. If you don't drive very often like me, this volume will be enough for a couple of weeks.
Delivered in just 4 days, I'm happy with my purchase thank you
everything as advertised. nice trash can for the front seat, fits in the cup holder well, but I store mine in the door. I put chewing gum, cigarette butts, protein bar wrappers, any other small garbage inside. handy and cute