What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
Comes in handy for any driver! Would take one more for home if the capacity was about twice as large… But it still does its job well.
This trash can stays in place while moving. Perfect fit for the 2020 Prius AWD cup holder. We are very pleased with the purchase thanks
Great little trash can for car front seat. Received very well packaged, the product was not damaged at all. Definitely recommend to buy!
A MUST-HAVE car accessory! Strong metal body, no cracks or scratches, and the trash bags were already included. Yes, the price is high, but the quality is worth it. Going to buy more as a gift. Thank you Owleys!
delivered in 3 days. fit well in a Toyota Camry cup holder
The quality is really good, the open-close mechanism and solid aluminum case look durable. I already bought a similar plastic one and hope this trash can will last a longer time.
I’m very glad I ordered this compact car trash can, I really like it and after two weeks of use it seems like an irreplaceable thing in my car... Face masks, paper receipts, candy wrappers and all such small garbage are no longer lying around the car interior, but kept inside this little trash bin. It’s not very big (500 ml ), but it can hold a lot of trash inside. One trash bag is enough for about a week, and I drive every day. If you’re in doubt whether to buy this trash can or not - YES, definitely buy!
The question of what to do with used wet wipes and parking tickets in the car has been finally resolved! The trash can is big inside, although it seems small on the outside. You can keep it in a cup holder, but I put it in my door pocket