What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
A great trash can that doubles as a wastebasket and organizer for family trips. Great quality, doesn't leak, easy to clean. Can be taken to nature to replace plastic bags.
this trash can is the most versatile garbage bag + car organizer + picnic basket thing!! looks really good in the car
Very convenient and useful accessory! We use this trash can for travel snacks and garbage. We're family of 4, and the size is just what you want. Nice product to suit many needs!
Do you have little pigs? :) Then this car trash can is for you! We attached it to a built-in panel between the front seats. And now our piggies put all the trash in there, sitting in their safety chairs in the back seat. I'm not even afraid of milkshakes, juice, and the seeds from fruits and peels now, earlier they caused a fit of depression… Just kidding! :) Anyway, this trash bin is literally a must-have for our family.
this is a must if you constantly have empty coffee cups and water bottles all over your car and forget to throw them away like me lol. I use it in Toyota Camry,fits perfectly
Nice, big, waterproof double bottom auto garbage bin. I’m ordering the second one, I got the first one for my wife’s car, because she often travels with children, and now I’m getting it for myself
The quality is good, delivered in 5 days. A useful accessory for cars, you can use it not only for garbage, but also like an organizer, for example, for food. It doesn’t take up much space in the car. I would like a bigger size, but it's okay.
Delivery took 3 days, the car trash bag was very securely and nicely packaged. It’s great to have on the road, especially when driving with kids, when you never know where to put the trash…… now the problem is finally solved