What countries are you delivering to?
We offer worldwide shipping. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order after I’ve placed it?
If you need to cancel your order, please contact us within 12 hours of payment. We will do our best to accommodate your request as long as your package has not been shipped. Once your order is dispatched, cancellations are unfortunately not possible.
Can I exchange a product instead of returning it for a refund?
Absolutely. If you prefer an exchange rather than a refund, we are happy to help. Please let us know within the same 30-day period, and we will work with you to find the best solution.
Are shipping fees refundable?
Shipping fees are non-refundable, as these costs go directly to the shipping provider. We appreciate your understanding regarding these charges.
Is there a processing fee for orders?
Yes, all orders include a 10% non-refundable processing fee. This fee helps cover administrative and transactional costs associated with handling your order.
Is there a restocking fee for returns?
For all product returns, there is a 10% restocking fee. This fee helps cover the costs of processing, handling, and restocking items.
Am I eligible for a refund?
You are welcome to request a refund or exchange within 30 days of receiving your order. Here are possible refund situations:
- - Your package was never delivered due to a verified shipping error.
- - The product arrived but is significantly different from what was described, you may qualify for a full or partial refund depending on the situation.
Please note that if the product is delivered according to the tracking of the shipping company, we cannot issue a refund. In this case, try contacting the shipping company.
Refunds are not available under the following circumstances:
- - Your order did not arrive due to factors within your control (e.g. providing an incorrect shipping address);
- - Your order did not arrive due to exceptional circumstances outside our control (e.g. customs issues or natural disasters).
How do I return a product if I’m not fully satisfied?
If you are unhappy with your purchase for personal reasons (e.g., you’re not satisfied with the color or size), you can return it for an exchange or refund. Please note:
- - You will be responsible for the return shipping costs.
- - A 10% restocking fee will apply, which will be deducted from your refund.
- - We kindly ask that you take proper care of your items. If the product has been damaged due to misuse or improper handling, we may not be able to accept a return.
How do I request a refund or exchange?
Please contact us to help you process your return or exchange process. Do not send the item back without reaching out to us and receiving confirmation!
Use our Contact Us form (or email us at support@owleys.com) and include any photo/video evidence if you are reporting a damaged or incorrect product. Feel free to reach out. We’re here to help!
almost perfect — just wish the side coverage went a bit higher.
The cover protects the backseat and even the door panels when my pup leans out to say hi to strangers.AND it actually looks sleek😍
For owners of larger breeds like Max, a Golden Retriever, this Silverado pet seat cover is a game-changer. The spacious design accommodates bigger dogs comfortably, allowing them to stretch out during long drives. Installation is straightforward, and the adjustable straps provide a snug fit. While the cover is durable, incorporating seat anchors could enhance stability further. Nonetheless, it significantly reduces fur accumulation and potential seat damage.
Finally, no slipping or bunching while driving around town with my pups
For us,frequent trips to the beach often resulted in sand and moisture wreaking havoc on the car seats. This cover effectively contains the mess, preventing sand from embedding into the upholstery. The waterproof layer ensures that dampness doesn't seep through, preserving the seat's condition. A slight improvement could be the addition of side reinforcements to prevent sagging over time
City driving with a pet can be unpredictable. This Chevrolet dog seat cover anti-slip bottom ensures it remains stationary, even during sudden stops. The side flaps protect doors from scratches when pets curiously look outside. While the cover is robust, offering it in multiple color options could cater to diverse aesthetic preferences.
keeps light interior clean after trail runs with my dog.... easy to shake out and doesn’t trap odors like others I’ve tried....
After trying multiple seat covers, this one stands out for its durability and thoughtful design!! The inclusion of storage pockets is particularly handy for stashing treats, leashes, and waste bags. Cleaning is a breeze; a simple wipe-down removes most dirt and hair. The aesthetic appeal complements the vehicle's interior, making it both a functional and stylish addition.